Dedicated Service
24x7 Customer Support Service

A 60–Minute Response Guarantee

All your support requests will be responded to in no more than 60 min after the support ticket or e–mail has been submitted. If your case calls for further assistance from a server administrator, we will forward the support ticket or the e–mail to the person in charge then leave a comment to inform you that more time will be required for arriving at the best solution. Furthermore if you order the Managed Servers package, any of the services included there will be executed whenever you want.

An Excellent Tech Support Service

We will be at your disposal 24–7–365 to answer any enquiries that you may have connected with our Hosting Control Panel or any of the apps that we have installed on your behalf on the dedicated web hosting server. If you also require assistance with server admin tasks, you can order our Managed Servers package, which includes backup hard disk drive space, Operating System updates on a weekly basis, server monitoring and restarting procedures, as well as installation and problem troubleshooting services

An Intuitive Help Area

Our Hosting Control Panel is preinstalled for every dedicated server. Among its functions is a rather time and effort–saving integrated knowledgebase that will walk you step by step on all the operations that you can carry out. The majority of how–to articles in addition video versions which demonstrate all the tasks that you can perform in a highly illustrative manner. You will find all the instructional articles and the video tutorials in the top right corner of each section of the Hosting Control Panel.