Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution warranty with all of our Linux shared hosting packages, meaning that each individual support request you post is going to be answered to in only 1 hour max. Our support staff members have been taught to efficiently remedy any situation and to supply you with well timed information on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is supplied by a team of certified employees that are prepared to answer your questions straight away. You can easily communicate with the technical support team by opening a tech support ticket from your Hosting Control Panel or by posting us an e–mail message. On working days, you may as well contact us on the telephone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes a wide–ranging know–how base that’s built–into all sections. In each area, you will find a Help control key which will load for you a selection of step–by–step guides on how to take advantage of a certain feature or complete a particular action. Moreover, we have made tutorial clips so you can get a better idea of the Control Panel’s interface.