The service uptime is sometimes dismissed by a lot of people as they are looking for a new shared hosting provider, but it can often be a lot more important compared with the actual plan features. It won't matter how good a plan is if the websites hosted in the account are unavailable for long periods of time. These downtimes are frequently penalized by search engines like yahoo, not mentioning the fact that site visitors will most likely not go back to a site they encounter complications with. Because of this, you should always check the stability of the hosting service prior to getting a new account so as to be confident that the prosperity of your web sites is not going to depend on third-party factors, but entirely on their content and on your advertising campaigns.

Service Uptime Guarantee in Shared Hosting

When you obtain a shared hosting plan from us, we guarantee that your Internet sites are going to be up and running no less than 99.9% of the time. We've basically got rid of the web server downtime by using an innovative cloud hosting platform in which different groups of web servers address each individual part of the overall service - files, databases, e-mails, and so forth. In this way, when there is a problem with a web server, the other web servers inside the cluster will simply take over and your internet sites won't be affected in any way. To avoid any infrastructure problems, we furthermore have diesel-powered backup generators and several independent Internet providers. Knowledgeable admins check the servers 24/7 to handle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Servers

If you get a semi-dedicated server solution from our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud web hosting platform with a load-balancing system that virtually eliminates any downtime. The files, e-mails, statistics and databases are all managed by their own groups of web servers, so even when there's a trouble with one web server, your websites aren't going to be affected whatsoever. This allows us to offer a way more stable web hosting service compared with companies that run everything on one server where a problem with a single service can take the entire web server down. To avoid infrastructure difficulties, our data centers use multiple Internet providers and powerful diesel generators, so no matter what happens, the machines will keep functioning with no disturbances and your Internet sites will remain working. Any software problems will be handled immediately by our competent team of professionals that keep an eye on all servers 24/7.

Service Uptime Guarantee in VPS Servers

Our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. In addition, we employ new hardware for the physical web servers in which the VPS accounts are set up to prevent any probability of hardware failure and each part has been tested carefully. The safety of your info is guaranteed by using enterprise-level hard disks working in RAID and the uptime warranty time includes all maintenance procedures, so your sites shall be operating basically without any disruptions. Our expert admins will resolve quickly any software issue that could surface, so even if there is a problem with a different VPS server account on the physical web server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service because we can keep our promise and provide an exceptionally reliable hosting service.

Service Uptime Guarantee in Dedicated Servers

All of our dedicated plans feature a 99.9% web server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We test out each server extensively before we hand it over to the customer and we work with new hardware components to avoid any chance of hardware troubles. Any unpredicted software difficulties are going to be resolved immediately by our system administrators as they keep track of all servers 24/7. In order to avoid infrastructural problems, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your are flooded, we can respond instantly and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper operation of your websites.